Warranty/Guarantee Terms
1. Product Coverage
This warranty covers all PaleoTools® air scribes and styluses against defects in materials
and workmanship under normal use for a period of 12 months from the date of purchase.
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2. What We Will Do
During the warranty period, if a defect arises and a valid claim is received, we will repair
or replace the product, at our discretion, free of charge.
3. How to Claim Warranty Service
To claim warranty service, please contact PaleoTools at:
o Phone: 435-734-0148
o Email: brook@paleotools.com
Our team will assist you in resolving your issue promptly.
4. Exclusions
This warranty does not cover:
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Damage caused by misuse, abuse, or unauthorized modifications.
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Normal wear and tear.
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Breaking the carbide stylus at the bushing due to excessive force or dropping the tool.
5. Limitations
This warranty is non-transferable and applies only to the original purchaser. It is limited
to the repair or replacement of the product and does not cover any incidental or
consequential damages.
At PaleoTools®, we are confident in the quality of our tools and committed to ensuring your
satisfaction. If you have any questions or concerns about this warranty or require assistance,
please do not hesitate to reach out to us.​
Shipping Policy
Effective Date: 01/01/2025
Welcome to PaleoTools®. We are committed to delivering your purchases efficiently and safely.
Please review our shipping policy for information on shipping rates, timelines, and procedures.
1. Shipping Destinations
We currently ship worldwide.
2. Processing Time
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Orders are processed within 3 business days (excluding weekends and holidays) after
receiving your order confirmation email. -
Most orders are shipped same day.
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You will receive another notification when your order has shipped.
3. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Below are our
estimated delivery times:
Shipping Method Estimated Delivery Time
Domestic shipments by FedEx, UPS, USPS [3-6] business days
International shipments by FedEx [4-8] business days
International shipments by USPS [6-10] business days
Note: Delivery times are estimates and may vary depending on your location and external
factors.
4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking
number. Use this number to track your order.
5. Shipping Restrictions
Certain products may have shipping restrictions due to size, weight, or regulatory requirements.
If your order is affected, we will notify you promptly.
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6. International Shipping
We offer international shipping to select countries. Please note:
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International shipping times may vary depending on customs processing.
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Import duties, taxes, and customs fees are the responsibility of the customer.
7. Missing or Delayed Shipments
If your shipment is delayed or missing, please contact us at PaleoTools with your order details.
We will work with the shipping carrier to resolve the issue promptly.
8. Contact Us
If you have any questions about our shipping policy, please reach out to us:
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Email: brook@paleotools.
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Phone: 435-734-0148
Thank you for choosing WWW.PALEOTOOLS.COM